All contact information, except the URL field, are required by the script. AdSupport v2.0 checks the format of the submitted user's email.
Name *
E-Mail *
Web Site
ADDITIONAL INFORMATION
The fields below have been manually added. You can add as many or as few as you wish and the fields can be of any type, including textareas.
Referrer *
Job *
Age Range
TICKET INFORMATION
This information is all required by the script, however, it doesn't have to be in the field types displayed below (with exception of the textarea for the main ticket content). This means that you can "force" a certain department, topic, and priority on each ticket creation form using hidden tags.
Department *
Topic *
Priority *
ADDITIONAL OPTIONS
AdSupport v2.0 features advanced spam protection. Upon submitting this ticket, the script will not allow any additional tickets to be opened from your computer's current IP address for "X" minutes. This "down time" during which tickets cannot be opened is controlled by the script's administrator through the AdSupport v2.0 control panel and can be turned off if you wish.
Notify me of all replies to this ticket.
AdSupport v2.0 has a built in user support account utility. Using this, users can keep track off and manage all of their support tickets from a single location. If this is the first time this email address has opened a ticket, then an account will be created below, otherwise, the account will be validated.